After a storm, anyone with a truck can call themselves a contractor. TrustLight checks the background, the license, and the insurance before a business appears on this list — and re-checks every year. Free to use, no account needed.
Background, license, and insurance confirmed by our team — not self-reported.
Complete verification to unlock your full profile, earn the TrustLight badge for your own website, and appear where families are looking after a storm. $497/year. No paid placement — verification is the only way in.
Listed in our directory, but they haven't completed verification.
We measure two different things, and we keep them separate on purpose.
Pass or fail. Every business must clear all nine. This is what protects you from fraud.
Fraud, theft, or property-crime convictions disqualify the business.
Confirmed with the Louisiana State Licensing Board — not from a document they hand us.
We call the insurer. General liability and workers' comp, both current.
Active and in good standing with the Secretary of State.
Real, verified, matches state registration. No P.O. boxes.
Confirmed through state records, not self-reported.
Phone and email confirmed active and answered.
Reviews checked for gating, manipulation, and suspicious patterns.
All checks repeat yearly. Failing suspends the listing.
A 0–100 score across five areas. This tells you how findable and responsive a business is — it is not a safety rating.
Google Business Profile, consistent name and phone across the web, working local search presence.
Whether AI assistants and search engines can actually find and describe this business correctly.
We test every contact method. How long until a real person answers — regardless of what tools they use to do it.
Services, hours, real photos, licensing stated publicly, contact info that works.
Privacy policy, terms, accessibility, honest advertising, and disclosure when you're talking to AI.
Free, always. No account, no email required to browse.
Verification is the only way onto the list. Services are optional and separate.